Lavallee Overhead Door, a division of DuraServ, is hiring for a Field Service Technician in our South Windsor, CT location. The Field Service Technician is responsible for servicing customers with dock and door maintenance and installation. The Technician ensures a safe environment, provides good customer service, and installs and maintains equipment.

Job Duties

  • Follows daily schedule as defined by coordinator
  • Announces themselves at client site for safety and security purposes.
  • Performs maintenance and/or installs the following for DuraServ customers;
    • Levelers vehicle restraints
      • mechanical levelers
      • air bag levelers
      • hydraulic
    • power and high-speed doors
    • overhead/rolling/fire doors
    • fans
    • lift platforms/vertical lifts
    • residential
  • Follows all operational procedures when installing and maintaining doors.
  • Ensures a safe environment by monitoring the dock area and clearing debris, tools, and equipment.
  • Follows all safety procedures
  • Maintains truck to ensure it is in good working
  • Utilizes tech support for trouble shooting.
  • Documents all work performed thoroughly.


  • Good communication and listening skills.
  • Displays initiative and a willingness to learn.
  • Professional and presentable appearance.
  • Energetic and flexible.
  • Works well in a fast-paced pressure oriented environment.
  • Follows direction with focused attention.
  • Exhibits sound judgment.
  • Maintains a calm, tactful demeanor when dealing with difficult situations.
  • Identifies additional tasks to be completed and willingly assists others.
  • Exhibits strong mechanical skills with a minimum of two+ years of technical experience.


  • High School Degree or Equivalent


  • We offer a full benefits package including medical, dental, vision, supplement insurance plans and a 401K with company match.
  • Company paid benefits include life insurance, short term and long-term disability

Lavallee Overhead Door, a division of DuraServ, has been in business since 2001 and has grown from $16 million to a $140 million company.  We have grown from 180 to 550+ employees over the last 4 years.  We are looking for talented career oriented people who want to work in a fast-paced team centric company.  DuraServ’s company goal is to: take great care of every customer, treat employees well and with respect and be “first and best” in all markets servicing our customers.

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